Terms And Conditions
Last updated: 20 August 2026
Introduction
These Terms and Conditions govern your use of this website and the services offered by Parm Bains, trading as Parm Bains Un~Coach. By using the website you agree to these terms. If you do not agree, please do not use the website.
Paid Un~Coaching is agreed separately before work begins. If there is any difference between these website terms and a written agreement for a specific piece of work, the written agreement applies to that work.
Who We Are
This website is operated by Parm Bains, trading as Parm Bains Un~Coach. Contact support@parmbains.com. A correspondence address is available on request.
Nature Of The Work
Un~Coaching is a conversational space. It is not medical advice, psychotherapy, counselling, or a regulated health service. It does not diagnose, treat, or replace care from a qualified health professional. If you are in distress or need clinical support, please contact an appropriate service.
Use Of The Website
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that causes harm, disruption, or damage.
- Attempt to gain unauthorised access to the website or its systems.
- Copy, reproduce, or distribute content from this website without permission, except as allowed by law.
Intellectual Property
All content on this website, including text, images, video, and branding, is the intellectual property of Parm Bains Un~Coach unless otherwise stated. You may not use, reproduce, or distribute this content without prior written consent.
Where a recording of a conversation is provided to you, it is for your personal use. It remains our intellectual property and must not be shared, published, or used commercially without consent.
Payments, Cancellation, And Refunds
If you engage in paid services, the fee, what is included, and how to pay will be agreed before the work begins.
If you are a consumer in the United Kingdom and you book at a distance (including by email or this website), you may have a 14 day cooling off period under the Consumer Contracts Regulations 2013. To cancel in that period, write to support@parmbains.com.
If you ask us to begin within those 14 days, and you agree that we may do so, you may lose the right to a full refund for work already carried out. After that, refunds are not provided unless we have agreed otherwise in writing, or the law requires it.
Nothing in these terms affects your statutory rights, including under the Consumer Rights Act 2015.
Limitation Of Liability
This website is provided as it is. We take care with the content, but we do not warrant that it is complete or uninterrupted.
We are not liable for loss that was not foreseeable, or for loss of profit, data, or business opportunity arising from your use of the website.
Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that English law does not allow us to exclude.
Termination
We may end or restrict access to this website if you misuse it or break these terms. Either of us may end an agreed piece of work in line with what we have confirmed in writing.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. If you are a consumer, you may also have mandatory protections in the country where you live. For other disputes, the courts of England and Wales have jurisdiction.
Contact
Questions about these terms: support@parmbains.com.